Last Updated: 02/02/2025

1. Introduction

Expedited Freight (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal information, including compliance with 10DLC messaging requirements for SMS communications.

2. Information We Collect

We may collect the following types of information when you visit our website, interact with us, or use our services:

• Personal Information: Name, phone number, email address, company name, and other details you provide when requesting a quote or service.
• SMS and Communication Data: If you opt-in to receive SMS updates, we may collect data related to your messaging preferences and interactions.
• Usage Information: We automatically collect details about your visit, such as IP address, browser type, and pages visited, using cookies and similar technologies.

3. How We Use Your Information

We use your information to:
✅ Provide and improve our transportation services.
✅ Process transactions and respond to inquiries.
✅ Send service-related messages, including SMS updates for shipments and account notifications.
✅ Comply with legal and regulatory requirements, including 10DLC messaging compliance.

4. SMS Messaging Compliance (10DLC Requirements)

We comply with A2P 10DLC (Application-to-Person 10-Digit Long Code) messaging standards, ensuring that all SMS communications follow industry regulations.

• Opt-In Consent: By providing your phone number, you agree to receive SMS messages related to Expedited Freight’s services.
• Opt-Out Procedure: You can unsubscribe at any time by replying STOP to any message. You may also reply HELP for assistance.
• Message Frequency: Message frequency may vary based on service updates and customer requests.
• Carrier Disclaimer: Message and data rates may apply. Mobile carriers are not responsible for delayed or undelivered messages.

5. Data Sharing and Security

We do not sell, rent, or trade your personal information to third parties. Your data is stored securely, and we implement industry-standard security measures to protect against unauthorized access.

We may share data with trusted service providers (such as payment processors or delivery partners) only as necessary to fulfill our services.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze traffic, and improve our services. You can modify your cookie settings in your browser.

7. Your Rights and Choices

You have the right to:

• Opt out of SMS communications (reply STOP at any time).
• Request deletion of your personal data, subject to legal and contractual obligations.
• Access and update your information by contacting us.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

📞 Phone: 281-845-900
📧 Email: ExpeditedFreightCo@gmail.com